Ticket bouncing report guides

Ticket bouncing report guides

Category

Service management

Description

How often are tickets reassigned before they are resolved? Also known as the reassignment count.

These guides contain an information concerning Ticket bouncing (also known as reassignment count) report by Actonic. Guides include:

  • General page explaining report purpose and features, as well as comparison to Jira standard report capabilities in regards to the matter.

  • Report How-to explaining how to use the report from reports Gallery.