Announcer

Table of contents:

Overview

When using Jira, people leave some personal information in the system: names, emails, etc. Users need to know exactly what the data is used for, how it is stored and for how long, and they need to agree to a privacy agreement.
In order for the users and also the company to keep perfect track of these consent agreements, we created the Notifications & Announcements module.


Here, you have the as a Jira administrator the possibility to create and manage multiple announcements – and all this without any programming effort!

 

We will show you how to easily create announcements, agreements, and other privacy notifications in Jira step-by-step.


Announcer Dashboard

Open the Manage apps tab and navigate to the section Data Protection and Security Toolkit/Home. Find the Announcer

button, click on it, and you’ll see the Notifications & Announcements Dashboard. It is the main page where an admin can manage all announcements.

Data Protection and Security Toolkit home page

How to create an announcement

 

You can create an announcement with a template. To do so, choose one of two predefined templates (Private Policy or Cookie Policy). Alternatively, you can create a new announcement by clicking the Create button.

Announcer Dashboard

Now, you’ll see the Configuration page - Wizard. The configuration of a new announcement consists of 4 steps: General, Styling, Scope and Review.

Let’s take a look at it in detail.

General configuration

 

Here is an overview of which General configuration parameters you can set:

 

Name

Default Value

Description

Name

Default Value

Description

Template name

Empty

Enter the name of the template. It’s an internal name which will be visible for Jira administrators only.

Dialog title

Empty

Enter the title of the announcement. The title will be visible for all users.

Dialog body

Empty

Enter the content which will be visible for users.

You can use a toolbar for text formatting. Set the text type, size, selecting by bold, italics, underlined etc.

 

Styling

 

Here is an overview of which Styling parameters you can set:

Name

Default Value

Description

Name

Default Value

Description

Display type

Dialog in the screen center

Define the visualization of the announcement, whether it will be the dialog window in the screen center, or banner in the footer (for cookie notifications mostly), or the block login form.

Window size

Small

Choose the suitable window size:

  • Small — for a small popup window with just a few lines on announcement/notification

  • Medium — default popup window size, fits for the most announcements/notifications

  • Large — big window for a popup window with 2/3 of screen size

  • Extra Large — maximum size of a popup window for long read announcements / notifications

You can see examples when you set cursor at “i“ sign.

Allow user’s feedback

Disabled

Check the checkbox when you need to get some short feedback from users.

Button count

1 button

Choose between 1 or 2 button options.

With 1 button, your announcement can only be Accepted.

With 2 buttons, users have an option to decline your announcement.

Text for accept button

Accept

Define the text that users will see when clicking on the accept button, for example “Accept“ or “Yes“.

Text for decline button

Decline

Define the text that users will see when clicking on the decline button, for example “Decline“ or “No“.

 

Scope

Here is an overview of which Scope parameters you can set:

Name

Default Value

Description

Name

Default Value

Description

Projects

Empty

You can define projects for which the announcement will be displayed. If any project is selected, only users from this project will be able to see the announcement, e.g. Bug fixes project, Help project, etc.

Leave empty to show to all the users.

Can view

Logged in users

Define who will see the announcement: authenticated users only or users who are not authenticated yet:

  • Logged in users

  • Anonymous users

Groups

Empty

Define who will see the announcement: all users or a specified group only. If any group is selected, only users from this group will be able to see the announcement, e.g. jira-administrators group, jira-users group, etc.

Leave empty to show to all the users.

Displaying time frames

Always

You can choose between two options:

  • Always

  • Only during specific period - Define when the announcement will start and stop displaying

 

Review

Review gives you the general overview of your template, before enabling it.

Here is an overview of which Review parameters you can set:

Name

Default Value

Description

Name

Default Value

Description

Status

Disabled

You can enable or disable template before saving it.

 

How to create an announcement from a template

We have two predefined templates for most popular announcement types:

  • Privacy Policy template, an optional announcement with some predefined title and body. An administrator should change it before publishing! It is just an example.

  • Cookie Policy template, an optional announcement with some predefined title and body for most popular cookie policy examples. It will be shown at the bottom of the page.

Announcement Actions menu

Announcement Status quick definition

At your Dashboard, you see all your created announcements.

You can quickly enable or disable the announcement using settings in the Actions menu. For an enabled announcement, you will see the status “Enabled“ highlighted in green. This announcement is active and displayed for users now.

 

You can check if the announcement is shown correctly. Open any ticket and see the announcement with the display type you have created, e.g., Dialog in the screen center:

You can check who contributed to the template by clicking on the contributors field:

You can see Versioning of the template at the end of the name, and unpublished drafts by looking at the Unpublished Changes tag:


Statistics

You can see the announcement accepting/declining statistics at the Dashboard in the Response status column. More statistical details can be found in the Statistics page. Click on it and see who accepted or rejected the announcement, their IP addresses and when it happened. If you have checked the Feedback checkbox, you will also see the responses.

You can export the statistics report to CSV format with the CSV button at the top of the page.

 

If you want to clear the statistics and display the announcement again for users after they have accepted or rejected it, find Clear Statistics in the Actions menu on the Dashboard and click it. This announcement will then be shown again for everyone who has already accepted or declined it.

You can delete this announcement if needed with the Actions menu/Delete option.

Recycle bin

Deleted templates will be transferred to the recycle bin first, where after 30 days, they will be permanently deleted.

Before the 30 days, you can restore one or every template from the Recycle bin page:

 

Use cases

Various policies and agreements to be shown to users:

  • Privacy policy

  • Information security policy

  • Cookie policy

    •  

Notifications (including maintenance notifications):

  • Major changes in the application

  • Upcoming maintenance

  • Rules of conduct

  • Information about pandemic regulations

  • Deadlines and friendly reminders

  • Different news for different groups of users (divide audiences by selecting the “Show for group” or “Show for project/space“ option)

    • For example, show your US employees some love for Independence Day

 

Find more inspiration on how to use the announcement banner in our article.

 

Free Privacy Policy Generator

Still looking for the perfect text for your privacy policy? Then we suggest this free tool to you, without any obligation: Free Privacy Policy Generator - Free Privacy Policy
The generator can help you to fulfill the requirements of GDPR, CCPA, and Co.

After creating the text, however, you should get a professional review to ensure that it is legally secure.
The finished text is also provided to you as HTML code, which you can insert on any page of your website.

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