Access Statistics for Jira

Owned by Patricia Modispacher
Last updated: Jan 30, 2023
2 min read

Overview

Access Statistics tracks and stores all page views for every user, including anonymous ones. It keeps statistics for 30 days by default, this period is configurable.

Find out who has accessed projects and tickets and when with just in one click!

Access Statistics page

There are two ways to find the Access Statistics module in Jira:

  1. Navigate to Manage apps, find Data Protection and Security Toolkit section in the left sidebar and Access Statistics in it. Click on it, and you can start working

  2. Open the Data Protection and Security Toolkit Home page and find the Access Statistics button. Click on it, and you can start working

The module can be activated/deactivated by a Jira administrator in the Data Protection and Security Toolkit for Jira settings section.

Filtering options

Access Statistics page

To view the statistics, select a user, project, or ticket ID, and you’ll see the results table. Set some dates if you want to narrow your search, and after this, click on the Filter button in the top right corner.

Let's look at filter parameters in detail:

Parameter Name

Default Value

Description

Parameter Name

Default Value

Description

User

Empty

Select a username from the dropdown menu. If this field is filled in, then the Project and the Ticket ID fields are not active.

Project

Empty

Select a project name from the dropdown menu. If this field is filled in, then the User and the Ticket ID fields is not active.

Ticket ID

Empty

Select a ticket ID or ticket name from the dropdown menu. If this field is filled in, then the User and the Project fields are not active.

Date from

Empty

You can leave this field empty or set the start date for your search.

Date to

Empty

You can leave this field empty or set the end date for your search.

Sort by

Date descending

Select a sorting type from the dropdown menu to organize your results by:

  • date descending

  • date ascending

  • user

 

The filter results will be shown in a table format. In this table, you can see when a project or ticket was viewed (Date column), what project (Project column) or ticket (Issue column) was viewed, who has access to this content (User column), user’s IP address (IP Address column), and a view type (Type column). This tool differentiates a browser call that was made by any browser and a REST call that was made by a 3rd party application.

To start new filtering, just click on the Clear button in the top right corner and select another user, project, or ticket.

Export results

You can export your statistics in a CSV format by the CSV button in the top right corner.

 

Now, you are ready to monitor all page views in your Jira!