Empty fields when working with Jira Assets (former Insights)

Symptom: Report data gathered from Jira Assets fields remains empty even if the actual fields in Jira contain assets.

Reason: Report Builder does not support full integration with Jira Assets (former Insights).

Workaround: No workarounds available.

Permanent solution: Integration with Jira Assets is in Roadmap for Report Builder. Actual ETA will depend on the criticality of this feature. Please do not hesitate to raise Support requests with this feature request to increase its priority.