Report builder allows you to enhance your Jira reporting beyond the borders of what’s available out of box! Report builder is designed to allow you reporting against multiple domains including agile projects and IT service management. Whether you are a project manager, scrum master or product owner as well as IT service manager or IT operations manager, or service desk manager you will find how to benefit from Report Builder.
Capabilities overview is availabe
For any teams following the jail approach for their project management report builder offers Ama to universal report functionality, which enables users to create powerful pivot reports against project issues stories risks epics etc. Report builder also provides a set of predefined gallery reports for Agile teams such as flow time report lead time report and cycle time report.
Any IT service management teams such as service desk team or IT operations management team may also benefit from universal report when reporting against ticket volumes or their assignments or their categorisation et cetera. For IT service management teams report builder also offers a set Gallery reports to control such metrics as resolution rate, reopen rate, first reply or first response time, or detect such situations are sticky bouncing.
Any report created in report builder could be extracted into various formats and used down for an additional analyses in external tools or for external reporting.
All the reports created the report could be embedded into dashboards allowing to share a vital information about your project with your colleagues and customers. All the reports can also be shared directly within the app with necessary users or groups allowing them to view the reports or edit them.
Apart from that report builder provides you with the capability to develop your own reports from scratch using HTML and JavaScript. Read about that in details in the advanced creators guide.