Introduction
Report builder allows you to enhance your Jira reporting beyond the borders of what’s available out of box! Report builder is designed to allow you reporting against multiple domains including agile projects and IT service management. Whether you are a project manager, scrum master or product owner as well as IT service manager or IT operations manager, or service desk manager you will find how to benefit from Report Builder.
Capabilities overview is availabe
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For any teams following the jail approach for their project management report builder offers Ama to universal report functionality, which enables users to create powerful pivot reports against project issues stories risks epics etc. Report builder also provides a set of predefined gallery reports for Agile teams such as flow time report lead time report and cycle time report.
Any IT service management teams such as service desk team or IT operations management team may also benefit from universal report when reporting against ticket volumes or their assignments or their categorisation et cetera. For IT service management teams report builder also offers a set Gallery reports to control such metrics as resolution rate, reopen rate, first reply or first response time, or detect such situations are sticky bouncing.
Any report created in report builder could be extracted into various formats and used down for an available in a short video by the following link:
https://www.youtube.com/watch?v=ObfA6rVTsDA
Agile Projects Reporting
The Report Builder is a versatile tool that offers robust reporting functionality for any team implementing the Agile approach in their project management. The centerpiece of this tool is the Universal Report, a feature that empowers users to create dynamic pivot reports against various project components like issues, stories, risks, epics, and more.
To simplify the reporting process for Agile teams, the Report Builder also comes equipped with a pre-defined gallery of reports. These include Flow Time Reports, Lead Time Reports, and Cycle Time Reports, which provide valuable insights into your project's progress.
IT Service Management Reporting
IT service management teams, such as service desk teams or IT operations management teams, can greatly benefit from the Universal Report. This versatile tool provides comprehensive reporting against ticket volumes, assignments, categorizations, and more.
In addition, the Report Builder offers a set of Gallery Reports specifically designed for IT service management teams. These reports help control essential metrics such as resolution rates, reopen rates, first reply or first response times. They also aid in identifying unique situations like sticky bouncing.
Dashbording, Exporting and Sharing Reports
Reports created in the Report Builder can be exported into various formats. This feature allows you to perform additional analyses in external tools or for external reporting.
All the reports created the report could be embedded into dashboards allowing to share a vital information about your project Furthermore, you can embed all your generated reports into dashboards. This function facilitates the sharing of vital project information with your colleagues and customers. All the reports Reports can also be directly shared directly within the app with necessary specified users or groups allowing , giving them the ability to view or even edit the reports or edit them. Apart from that report builder .
Developing Custom Reports
Beyond these functionalities, the Report Builder provides you with the capability to develop your own custom reports from scratch using HTML and JavaScript. Read about that in details in the advanced creators guideFor detailed instructions on this, please refer to the Advanced Creators Guide.
In conclusion, the Report Builder, with its Universal Report and array of features, provides a comprehensive toolset for managing and sharing your project's progress, facilitating effective communication and collaboration within your team.