User FAQ

Which applications is the app compatible with?

  • Jira Cloud

Does your app store any personal data, and how does the app deal with it?

No, our app does store personal data or any other sensitive data from Jira.

How can I contact support team?

Feel free to contact us and request a demo session or support via Support Portal.

What are the minimum requirements for supported browsers?

Desktop browsers:

  • Microsoft Edge - Latest stable version supported

  • Mozilla Firefox (all platforms) - Latest stable version supported

  • Google Chrome (Windows and Mac) - Latest stable version supported

  • Safari (Mac) - Latest stable version on latest OS release supported

Which license do I choose when purchasing an app?

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level.