Whether you are a scrum master, product owner, team or project lead – you need to know what your teams' capacities look like and track progresses.
By using Report Builder and the module Reports you will be able to:
Quickly generate reports with ready-to-use templates
Get an overview for a specific project, users and issues with multiple filtering options
Organize your team’s workload efficiently and avoid overcharging their workload
Establish a useful connection between spent time and project or teams
Export your reports to CSV or PDF
Self-organization
Users can create personal timesheets to track their sum of total hours.
Invoicing
Have users create personal timesheets for their worklogs. Afterwards, team or project leads can easily create reports with those timesheets, to see how many billable hours did get logged for a specific project/client and will have the option to excerpt and export invoices.
Resource / capacity overview
Users create personal timesheets for their worklogs. Team or project leads can create reports to see work distribution in the team and make adjustments.
Progress Tracking for support teams
Users create personal timesheets in My Timesheets. Team or project leads create reports to check response time (and SLAs in general), workload and productivity. They can respond to problematic tickets and compare months or quarters with SLAs.
Progress Tracking for project teams
Users create personal timesheets, with which managers will be able to create reports to see
Managers therefore can respond early to problems in communication or prioritization.
Internal reporting
Employees create personal timesheets. Team or project leads can create reports, by creating open-source Scripted Reports. They can customize their internal report by adding new fields.
