How to transfer ownership with GDPR in Confluence | EN

How to transfer ownership in Confluence


As a Confluence administrator, there comes a time when you need to delete personal user data, but want to keep the content written on the pages.

This is the case, for example, when an employee leaves your company. For data protection reasons, you are required to delete the personal user data. Simply deleting all the pages and spaces in which the person has ever been involved would significantly damage your company.

To keep your spaces and pages traceable, you can easily use our Data Protection and Security Toolkit.

In this tutorial, we will show you step by step how you can easily transfer ownership to another user in Confluence (real or dummy).

Guide to transfer ownership in Confluence with user anonymization

Step 1: Open the Date Cleaner Dashboard and select Anonymize Users.

 

Step 2: In the next screen, you will click on Anonymize data.

 

Step 3: Then, you can start typing any user’s name to select the Source user, the person whose content you want to anonymize. You can also select already deactivated users. After that, you can choose a Target user to take the place of the source user after anonymization.

As target user, you can either select an already existing user, or you can create your own dummy user, which will then take over the ownership.

Click on Continue.

 

Step 4: Now, you define the scope or the object you want to anonymize. Make sure to hit the checkmark on Include all related content, to not miss any relevant content.

 

Step 5: In this step, you’re not yet able to pick some post anonymization options. These features will be implemented later.

 

Step 6: If you want to disable the selected user before the anonymization starts, here’s the point to do so. Then, click on Anonymize.

 

Step 7: Before the process begins, we'll give you an overview of everything that will happen afterwards. Transparently, you can see which user will be replaced by which user and which scope you have selected for the space or project.

Please keep in mind that anonymization cannot simply be undone. Only if you are absolutely sure about this process, you should perform the anonymization.

At this point, it is necessary to check the box Yes, I confirm that I want to anonymize the data irreversibly.

Hit Anonymize to start the process.

 

Step 8: When the process is finished, you can navigate to the overview page. It shows you what exactly has been anonymized in your space.

 

Congratulations, with a few clicks, you have transferred the ownership of one user to another.

 

If you have further questions, we are happy to help you.