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User mention cannot be added

Symptoms

Ability to address comment to someone using the @sign is missing.

Cause

There are some limitations of Confluence API.

Resolution

Unfortunately, this feature is not available in the app. Implementation of such a function has some unwanted side effects due to limitation of Confluence API.

Comment cannot be added to unsaved content

Symptoms

It is not possible to add comment to just added and unsaved content.

Cause

We use standard REST to create/edit inline comments, created by Atlassian. The mechanism of inline comments creation is following: the phrase that we have selected is searched for in the content of the page, but since the content is new, then in fact it is not existing in Confluence and therefore an error appears.

Resolution

Unfortunately, this feature is not available in the app. You can save the content first, after that comment adding will be available for the content.

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