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To fully understand the capabilities of Report Builder and effectively create reports, this documentation provides detailed tutorials and examples for working with both the Universal Report and Scripted Report categories. By following these resources, users will gain proficiency in creating and customizing different types of reports originating from Scripted Reports.

  • Universal Report TutorialsTutorial: Learn the basics of generating reports using the Universal Report category, including data pivoting and visualization techniques.

  • Gallery Report TutorialsTutorial: Explore techniques for creating Gallery reports, such as the Lead and Cycle Time, Closed vs Resolved, Closed vs Reopened, Ticket Bouncing Report.

  • Scripted Report Tutorials: Explore advanced techniques for creating specialized Scripted Report