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Please note that this feature is currently only available for in Data Center. We are investigating the possibility to bring it to the Cloud version. Are you interested in it? Reach out to us and let us know what you think.

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Public work logs are visible to anyone within your team that has permission to view it. It’s also displayed in the history and activity tab tabs in the Issue view.

A secured work log, on the other hand, is only visible to users who belong to the team to which the work log is assigned and have permission to “view other work logs” or “manage work logs” (of other team members). The main difference is that we store the secured work logs separately are stored in our your own and data privacy-compliant databasedatabase in a separate table, so they aren’t visible in the Issue history or the activity history of an Issue. This feature is available for Data Center, we are working hard to bring it to the cloud version as well.
To enable permission to view secured work logs for team members, please navigate to the Teams module, and choose “Roles & Permissions” in the “Edit team” menu. Here you can create custom roles with the needed permissions. Once you completed this step, navigate to “Team member” in the “Edit team” menu to assign a role to a team member.

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You will be asked to choose one of following options:

  1. Convert all worklogs to public

  2. Delete all worklogs associated with this team

First option can be chosen, if you do not want to delete any data and keep worklogs. Please note, that if you choose this option, work logs will use the same logic, as work logs, which are not associated with a team.

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You can try following actions:

  1. Try to delete this team again later

  2. Contact your Jira administrator, so responsible can check Jira logs and check reason of failure.
    Examples of possible reasons of failure:
    - User´s permissions were deleted
    - User was deleted
    - Server was restarted during team deletion

  3. Delete work logs, which cannot be converted