Secured work logs

Please note that this feature is currently only available in Data Center. We are investigating the possibility to bring it to the Cloud version. Are you interested in it? Reach out to us and let us know what you think.

What is the difference between a public and secured work log?

Public work logs are visible to anyone within your team that has permission to view it. It’s also displayed in the history and activity tabs in the Issue view.

A secured work log, on the other hand, is only visible to users who belong to the team to which the work log is assigned and have permission to “view other work logs” or “manage work logs” (of other team members). The main difference is that the secured work logs are stored in your own database in a separate table, so they aren’t visible in the Issue history or the activity history of an Issue. This feature is available for Data Center, we are working hard to bring it to the cloud version as well.
To enable permission to view secured work logs for team members, please navigate to the Teams module, and choose “Roles & Permissions” in the “Edit team” menu. Here you can create custom roles with the needed permissions. Once you completed this step, navigate to “Team member” in the “Edit team” menu to assign a role to a team member.

How do I enable secured work logs?

You can enable secured work logs during team creation. Caution: Choose wisely, this setting can’t be undone and is permanent.

If you are currently using a team and want to switch to using secured work logs, please create a new team.

Why can’t I see the option to set up secured work logs during team creation?

Your admin hasn’t enabled the option on your instance. Please reach out to this person. If your admin needs more insights into how the work logs are stored, make sure to read our security guide.

What happens if I move a public work log into a team that enabled secured work logs?

Our app automatically deletes the former work log that is stored in the Jira database and creates a new secured one with the same information in our database. The same procedure applies if you move a secured work log into a team that enabled public work logs.

You don’t need to worry about it – everything happens in the background while you focus on your work.

What happens with worklogs if I delete a team, which uses secured work logs option?

You will be asked to choose one of following options:

  1. Convert all worklogs to public

  2. Delete all worklogs associated with this team

First option can be chosen, if you do not want to delete any data and keep worklogs. Please note, that if you choose this option, work logs will use the same logic, as work logs, which are not associated with a team.

You can aso delete all work logs of this team. In this case worklogs associated with the team will be deleted. No data will be available for checking, reporting, viewing.

You should also confirm your action by marking checkbox “Yes, I confirm that I want to delete this team irreversible.“, as this action is irreversible.

What should I do, if some secured worklogs were not converted during team deletion?

You can try following actions:

  1. Try to delete this team again later

  2. Contact your Jira administrator, so responsible can check Jira logs and check reason of failure.
    Examples of possible reasons of failure:
    - User´s permissions were deleted
    - User was deleted
    - Server was restarted during team deletion

  3. Delete work logs, which cannot be converted