GDPR agreement has to be based on reformation your data management practices & data architecture and defining your technology stack or making use of the processors that can help you meet the terms with various touchpoints of the regulation. This is a very powerful tool to automate the notification and deletion processes.
Recurring tasks overview page:
Configure recurring task
Edit the recurring task page:
Enter a name for a new rule, for example, "Delete issues"
Restrict your rules by using JQL to the scope you need
Select your demanded action by using the drop-down menu:
Add Comment to the Ticket
Hard Cleaning (delete field values)
Send email notification to
Send Email Notification
Print to atlassian-jira.log or catalina.out
Define a User or a Group that handle sensitive data, with this tool you can send an automatic notification and inform users how to handle a case.
Add Comment to the Tickets
By configuring this function you can send an automatic comment to every ticket that belongs to this project, for example, you can add a piece of information like "sensitive data, the ticket will be erased in 3 weeks".
By using JQL you can define the scope of the tickets you would like to erase on a regular basis. So, for example, you make an automatic process to delete your support tickets every 3 months.
This option allows removing field values completely & irreversibly.