FAQ

Table of contents:

Which applications is the app compatible with?

• Confluence Server

• Confluence Data Center

• Confluence Cloud, but with limited functionality

Which license do I choose when purchasing an app?

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

Is it enough to install your app to ensure compliance with data protection laws?

No. The app allows you to automate common data protection tasks, such as obtaining consent, anonymizing personal data, or investigating security breaches.

We advise you to consult your legal team about the data security requirements in your specific situation, refine the processes and then configure the app to automate most of your activities and cover all your needs.

We are happy to help you with the configuration, just contact us!

What is the difference between app versions for Server, Data Center and Cloud?

Server and Data Center versions are the same. Cloud version, however, has only a few modules implemented because of Cloud API limitations.

Jira and Confluence versions are similar, all the modules are the same. However, new features appear first in the Jira version and then in the Confluence version.

Do you offer such an app also for Jira?

Sure! Just take a look at our Data Protection and Security Toolkit for Jira.

Is it possible to anonymize the data of inactive (deactivated) users?

Yes, inactive (deactivated) users could be anonymized as same as normal users.

Is it possible to anonymize the data of deleted users?

Yes, but since it is not possible to select deleted users, you will have to create manually a Data Cleaner template with rules to search for the user name, display name and email of the deleted user.

o a few hours. 

What process flow does Actonic Data Protection and Security Toolkit have?

Open

What is the difference between Actonic Data Protection and Security Toolkit and other apps?

Our app is an all-in-one suite of the most effective and useful modules that companies require to cover all their data security needs. You can find some parts of Actonic Data Protection and Security Toolkit in 3rd party apps, but there isn't a single app out there that covers all the data protection policies' aspects. 

I cannot configure the app, what should I do?

Feel free to contact us and request a demo session or support via Support Portal.

Does your app store any personal data, and how does the app deal with it?

Yes, our app does store personal data. However, it can be cleaned at any time. Read more App configuration.

Do you offer any discounts?

Please email us at licenses@actonic.de.