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Cannot show announcements in Jira Help Center (Jira Service Desk Portal)


Users cannot cannot see announcements inside of Help Center (Jira Service Desk Portal)


There are some limitations of REST API in Cloud, which make impossible to show announcements in this portal.


Unfortunately, we cannot solve this problem at the moment due to limitations on Atlassian side. Some REST API are missing, which make imposible showing any announcements.
We have raised Atlassian tickets to get it resolved asap. You can watch the ticket and vote for them.