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Find all Report Builder Guides here in the overview.

Table of Contents

The ultimate comparison of different Jira reporting plugins

General guides

Quick reports

The Pivot Quick Report

Universal Report

Create your report with our comprehensive reporting tool addressing all your immediate needs.

Calendar Report

View logged time for Jira tickets from different sources.

Scripted reports

Velocity Chart Report

One metric that helps you evaluate how efficiently your team is working.

Open Service Desk Tickets by Status

Monitors open tickets by assignee, status, and time.

Open Tickets Backlog by Status and Days

First Reply and Response Time

Calculate the time between ticket submission and first reply.

Service Management: Key metrics

Monitor two important key metrics “Number of tickets from last 30 days” and “Median first reply time”.

Project Status Report

Get a clear update of your project.

Flow Time

Analyse the value and efficiency of your process by investigating the time between process steps.

Lead time

View the latency between the initiation and completion process.

Actual work vs. original estimation

Track time and compare actual work vs. original estimation for any scope of tickets.This user documentation is designed to provide you with all the necessary details to effectively utilise the application, create, save, and share reports.

This documentation is divided into two sections catering to users with different levels of familiarity with the Report Builder application:

1. Beginners Guide

This section is intended for users who are new to the Report Builder. It provides a thorough introduction and covers fundamental aspects to help you start using the application, including:

  • An overview of the application.

  • Steps to navigate through the application interface.

  • Instructions on creating, saving, and sharing reports.

2. Creators Guide

This part of the documentation is designed for advanced users interested in exploring the Actonic Report Builder's open-source reports and platform for creating their unique reporting templates. It comprises:

  • Detailed look into Actonic Report Builder's report building framework.

  • Instructions on using the platform to create custom reporting templates.

Please follow this guide carefully to understand and take full advantage of the features offered by the Report Builder application.

Child pages (Children Display)

For a broader comprehension of the application, we've compiled a list of additional resources. While not mandatory for basic operation, these resources can enhance your understanding and usage of the app. Refer to the following links at your convenience:

The ultimate comparison of different Jira reporting plugins

Top Tickets by Engagement

View a list of tickets with highest engagement.

Created vs. Resolved

Compare the number of issues created and resolved within a selected period of time.


General guides

Custom reports

About our Report Building Service



How to create from scratch