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Table of Contents

Overview

In General the general information section, it is possible to apply adjust the general settings: team title, team lead, and team description.

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How to change the team name, lead or description?

To apply any changes, please click on Edit team“Edit team”.

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You will see a modal dialog, where you can apply any changes.

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Team name

To change the team name, please type the new name in Team Name the team name field.

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Please note, that a team name is required, and it is not possible to leave this field empty.

Team lead

To change the team lead, please choose a new one from the dropdown list which appears on click.

If you cannot find the desired person in the list, you can start typing the name in the field. You will get see search results in the dropdown and you will be able to select the correct person.

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Please note, that:

  1. Team The team lead field is required, and it is not possible to leave it empty.

  2. You will lose your team lead permissions immediately. If you would need access to the team setting after changing the team lead, please check your permissions first.
    Suggestion: you You can create a new custom role, which has a “manage team“ permission level and assign this role before changing the team lead.

Team description

You can type any description, wich that provides an overview on of which projects works this team is working on, and who is in this team (employees from Salessales, Securitysecurity, Developmentdevelopment).

Description The description field can be empty.

Saving changes

To save changes, please click on Update“Update”. To stop editing without changes, please click on Cancel“Cancel”.

How to delete the team?

To delete the team, please click on Delete team“Delete team”.

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Cloud and Data Center (teams with public worklogs work logs visibility)

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You will be asked if you are sure and want to process. To confirm team deletion, please click on Confirm“Confirm”. If you want to review your action, please click on Cancel“Cancel”.

After clicking on Confirm“Confirm”, you will be notified, that the team is deleted.

Worklogs But don’t worry: The work logs that have been created by your team members and are currently assigned to the team are will still be there and can be found in the tickets and reports.

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Data Center (teams with secured worklogs work logs visibility)

As your team is secured, you might need an the option to keep team worklogs work logs unavailable.

You will be asked to choose , if you want to delete all associated worklogs work logs or convert them to public.

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Please select one of the options and confirm your action by clicking on the checkbox “Yes, I confirm that I want to delete this team irreversible.“

Please click on Confirm “Confirm” to start the deletion or converting action. If you are not sure, please click Cancel“Cancel”.

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Please note, that this action is irreversible.