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How to disable displaying new announcements in real-time:
Open the app's configuration page: "%Base URL%/secure/admin/actonic-gdpr-configuration.jspa"
Uncheck the "Show new announcements in real-time" box
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Disable Notifications & Announcements completely
If you need to disable “Notifications & Announcements” completely:
Open “Manage apps” page: "%Base URL%/plugins/servlet/upm"
Expand details for
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“Data Protection and Security
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Toolkit” and its modules
Disable "actonic-gdpr-announcing-global-resources" resource
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Access statistics
This functionality allows tracking users' activity including ticket view by browser and REST calls. It means that if a user accesses some ticket content it will be tracked in most of the cases.
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How to disable Access Statistics and all its features:
Check that Access statistics is disabled on the app's configuration page: "%Base URL%/secure/admin/actonic-gdpr-configuration.jspa"
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Open "Manage apps": "%Base URL%/plugins/servlet/upm". Expand the app's modules. Scroll down and disable two modules: "servlet-filter-for-issue-rest" and "collect-rest-usage-servlet-filter".
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