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Click on the Search button at Action's column to start the search of personal user data. It can take some time depending on the amount of content in your Jira.

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When the search is done, you see its dates and the message “Task finished“ in the Status column. Click on it, and you’ll see the results on the Data Cleaner – History page.

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if you choose “Show details” …

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… you will be led to the more detailed search history.

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On this page, you can see the project names where the data was found (Project column), all names of the affected tickets (Issue column), fields where the data was found (Field column), the data itself (Affected content column), the status “Found” (Status column), and what the rule was performed (Rule column). Open a ticket by clicking on the name, and you’ll find the ticket details if you need to check the information.

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Confirm your action in the popup before starting the anonymization:

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When the anonymization is done, you see its dates and the message “Task finished“ in the Status column. Click on it, and you’ll see the results on the Data Cleaner – History page.

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Find the step-by-step guide about quick user anonymization on this page: How to transfer ownership with GDPR in Jira.

Find the step-by-step guide about quick tickets content anonymization on this page: How to anonymize content of specific projects in Jira.

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