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User Anonymization is done by removing all references to a Confluence user and replace them with a new anonymous technical user.

You should first create an anonymous technical user in your own Confluence instance. Then you can use our "User Anonymizer for Confluence" app to change the references of a user to your new anonymous user. Optionally, you may delete the user or remove the user from an external user directory sync after the anonymization process, depending on your requirements.

Where does Confluence Store Personal Data?

There are plenty of places where Confluence does store personal information. The following elements are supported to be anonymized by "User Anonymizer for Confluence".

remove permissions

creator

replace with anonymous user

If we anonymize a user in a page, space or blogpost permission and the user is the last one who has admin permission to the page/ blogpost/ space and there are also no granted groups, the group 'confluence-administrators' will be assigned with 'admin' permission.

Installing the App

The app is available on the Atlassian Marketplace. To install the app, log in as a system administrator and navigate to the app management in the administration console (choose Cog icon > Apps at top right of the screen. In the menu on the left click the “Find New Add-ons” link. Alternatively, use the keyboard shortcut: press 'gg' then type 'Find new apps'). Search for “user anonymizer for confluence” to display our app “User Anonymizer for Confluence (GDPR)”. Click the Buy Now or Free Trial button to install the app.

If the installation was successful, a new section “User Anonymizer” appears in the administration. This is where the anonymization of user profiles takes place. If this section is not visible, please ensure that all required modules of the add-on are enabled. To do that you should select the “User Anonymizer for Confluence (GDPR)” from the list of installed apps.

Licensing

The add-on needs a valid license to have all the provided features working. Valid licenses include full licenses, renewal licenses, or 30-day trials and are available on the Atlassian Marketplace. The license model is the same as the one Atlassian uses for its products – for further information see Atlassian’s documentation.

To get a license and provide it for the plugin, please carry out the following:

• Go to the license settings page (Administration > Apps > “Manage apps”: Extend “User Anonymizer for Confluence (GDPR)”)
• Use the links to create a new license at the Atlassian Marketplace (use “Free Try” to get a new trial license or “Buy Now” to purchase a full license), or copy a license you got from Communardo.
• Enter the license key in the license screen.

Without a valid license, the user anonymizer shows the message “Invalid or missing license key” instead of the user anonymizer configuration screen.

Prepare your Confluence System

To use "User Anonymizer for Confluence (GDPR)" you should first create a technical anonymous Confluence user. Go to Confluence User management and create a user, for example with the username "anonymous". Once created please edit the user properties and set the user inactive.

You may choose the name freely, but it should clearly be identified as an anonymous technical user. It is also possible to create more than one anonymous user with different names.

But remember, every anonymous user should be set inactive to avoid logins. Anonymous users may have advanced permissions (for example if set as space administrator by the anonymization process).

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